How we collect, use, and protect your personal information
systemroluxis Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website systemroluxis.pro or use our gym membership retention analytics services.
This policy applies to all users of our website and services. By using our website or services, you agree to the data collection and use practices described in this Privacy Policy.
The data controller for your personal information is:
systemroluxis Ltd
Registration Number: C37195
VAT Number: MT37581924
Triq il-Papa Piju V 47
Sliema SLM 6235, Malta
Email: privacy@systemroluxis.pro
Phone: +356 23750623
We collect several types of information from and about users of our website and services, including information by which you may be personally identified. The data we collect includes:
When you contact us or use our services, we may collect personal information such as:
When you visit our website, we automatically collect certain technical information, including:
If you use our analytics services, we may collect and process:
We use the information we collect for various purposes, including to provide and improve our services. Specifically, how we use your information depends on the legal basis and includes:
We use your personal data to:
We may use your information to:
With your consent, we may use your data to:
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about the cookies we use, please refer to our Cookie Policy.
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy:
We may share your information with trusted third-party service providers who assist us in:
We may disclose your information if required to do so by law or in response to:
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, including:
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our data retention periods are based on:
Generally, we retain client data for the duration of our service relationship plus seven years for legal and tax purposes. Marketing data is retained until you withdraw consent or request deletion.
Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at privacy@systemroluxis.pro or +356 23750623. We will respond to your request within one month of receipt.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Privacy Officer
systemroluxis Ltd
Triq il-Papa Piju V 47
Sliema SLM 6235, Malta
Email: privacy@systemroluxis.pro
Phone: +356 23750623
Business Hours: Monday to Friday, 10:00 - 19:00
If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement.
For Malta, the supervisory authority is:
Office of the Information and Data Protection Commissioner
Website: idpc.org.mt